RESOURCES
Every customer is special
If you treat customers special, they become special customers. For every small service, such as oil changes or changing from summers to winters, you have an opportunity to develop a new long term customer relationship. Ensure that your team and management speak highly...
Calculating your ideal labour rate
I just finished a Profit Maximizing webinar with a group of shop owners. Some great questions came up and I want to share one of my recommendations with you. The question was “how do I determine what to set my labour rate at?”. A profitable shop typically pay their...
Which point of sale, shop management and bookkeeping software is the best for your shop?
Now that shop owners have come up for air, I am finding many are asking me for recommendations on point of sale (POS) systems and bookkeeping software. It only makes sense for me to write down my thoughts on this and share it widely. There are a few key considerations...
Planning for profit in 2021
Planning for profit in 2021 While Tire shops experience a drastic decline in business come January there is an opportunity to make very good use of this time. Reflecting on your previous years’ performance is one of them. This is the foundation of a forecast for your...
Leverage service writers time in December for a successful 2021!
As things quiet down in December, make use of the lull and gear up for success in the New Year; and I don't just mean by setting up an awesome tire Christmas tree, though it might be fun :). For my tire shop clients, we have a fun holiday “apres work” and learning...
Profit is NOT a dirty word!
Profit is NOT a dirty word! I was on the phone with my father in law yesterday talking about the importance of a Product Pricing Matrix (PPM) and accelerated profit margin % on low cost items (I digress…more on this topic in a later post 😉). We are so on the same page...
Value pricing for tire and automotive maintenance shops
On average, tire dealers are earning around 4% net profit and many times they don’t realize their true net profit until many months after the close of their year-end. I used to be dismayed, but not surprised, when a client would ask me in the meeting to present their...
Break-Even Basics
Break-even means your net earnings are exactly zero, you haven’t earned a profit or a loss. Knowing this figure, essentially knowing your fixed costs in your business just to keep the doors open and everyone employed, allows you to calculate your minimum gross profit...
How to maximize profit margins
How to maximize profit margins First things first, your service advisors must believe in the value they deliver to customers. When your team knows the importance of recommending appropriate repairs and services, then they feel good about their role in helping...
Download a free checklist to evaluate your shop's financial performance
Our main office is located in British Columbia, but we work with clients across Canada
In the “old days”, we would require clients to gather their paperwork and we'd come to their offices to collect them. Now we remotely access your computers allowing us to check-in, assist and tweak whenever you need us to; we do this all the time and clients prefer this process because we can get exactly what we need without making more work for you.
If you want to work less in your business and focus on working on your business to make it more profitable, easier to run, and positioned for a sale, contact us and see how our team can change your life.
Contact Us
Office Location
1593 Ellis St,
Kelowna, BC,
V1Y 2A7
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